1. Rental Period
The standard rental period is 3 days, starting from the date the jewellery is picked up or delivered. The jewellery must be returned by the agreed return time on the third day. Late returns may incur additional charges as outlined in our Late Returns policy.
2. Security Deposit
A refundable security deposit is required for every booking. The deposit will be refunded after the jewellery is returned and inspected. If any damage, missing components, or other applicable issues are identified, the relevant charges will be deducted from the security deposit. Any deductions will be communicated to the customer.
3. Late Returns
A late return fee of ₹500 per additional day will apply if the jewellery is not returned by the agreed date and time, unless an extension has been approved in advance.
4. Rental Extensions
Requests for an extension must be made at least 24 hours before the scheduled return date. Extensions are subject to availability and approval by Ayka Jewellery Rentals. Additional rental charges may apply.
5. Jewellery Care
Customers are responsible for the jewellery while it is in their possession. Jewellery must be handled carefully and kept away from water, perfume, makeup, chemicals, and rough handling.
6. Damage or Loss
Customers are responsible for the jewellery while it is in their possession. Any damage beyond normal wear and tear, including breakage or missing components, will be assessed upon return. Applicable repair or replacement charges will be deducted from the security deposit. If the charges exceed the deposit amount, the customer will be responsible for paying the remaining balance.
7. Booking and Cancellation
Bookings are subject to availability and confirmation by Ayka Jewellery Rentals. Any cancellation, rescheduling, or refund request will be handled according to the separate cancellation policy communicated at the time of booking.
8. Jewellery Appearance
Our jewellery consists of rental pieces, including artificial and gold-look designs. Minor variations in colour, finish, or appearance may occur due to lighting, photography, or the nature of the materials.
9. Return Condition
All jewellery must be returned with its original components and accessories, if provided, in the same condition as received. Customers are encouraged to check the jewellery at pickup or delivery and report any pre-existing damage immediately.
10. Acceptance of Terms
By confirming a booking with Ayka Jewellery Rentals, customers acknowledge and agree to these rental terms and conditions.